F.A.Q

FAQ - Campus UK


1. How does the "Buy 1 Pair, Get 1 Free" offer work?
Our "Buy 1 Pair, Get 1 Free" promotion allows you to receive a free pair of Adidas Campus sneakers when you purchase a pair. To take advantage of this offer, simply add a minimum of 2 pairs of sneakers to your cart. The discount will be automatically applied at checkout, giving you one of the pairs for free.

2. Do I need a promo code for the "Buy 1 Pair, Get 1 Free" offer?
No promo code is needed! The discount will automatically apply once you add at least 2 pairs of sneakers to your cart.

3. Can I mix and match different sizes and colors for the "Buy 1 Pair, Get 1 Free" offer?
Yes, you can mix and match different sizes, colors, and styles of Adidas Campus sneakers. As long as you have at least 2 pairs in your cart, the offer will apply.

4. How long will it take to receive my order?
Once your order is placed, it will be processed within 2 to 3 business days. After processing, your order will typically be delivered within 7 business days.

5. Can I return or exchange items purchased during the "Buy 1 Pair, Get 1 Free" promotion?
Yes, you can return or exchange items. However, if you return an item that qualified you for the free pair, the free pair must also be returned. If you wish to keep the free pair, you will be charged the full price for it.

6. What if the discount doesn't apply automatically?
If the discount doesn't apply automatically, ensure that you have at least 2 pairs of sneakers in your cart. If the issue persists, please contact our customer service team at contact@campus-uk.com for assistance.

7. Can I use other discounts or promo codes with the "Buy 1 Pair, Get 1 Free" offer?
The "Buy 1 Pair, Get 1 Free" offer cannot be combined with other discounts, promo codes, or offers.

8. What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods.

9. How can I track my order?
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order’s progress.

10. Who can I contact if I have more questions?
If you have any further questions, please don't hesitate to reach out to us at contact@campus-uk.com. Our customer support team is here to help!